Terms of Sale

Updated May 2010

 

Please review these policies carefully as they are the terms of sale that govern your purchases at Buckeye Trailers, Inc. Your placement of an order at Buckeye Trailers, Inc. constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Buckeye Trailers, Inc. reserves the right to refuse or cancel your order at any time for any reason.

 

Prices

Buckeye Trailers, Inc. may make changes to any products or services offered, or to the applicable prices for any such products or services, at any time, without notice. Prices shown are for online orders only - prices do not apply to our Republic, Ohio store.

 

Payment

Buckeye Trailers, Inc. accepts Google Checkout as payment method for online orders. Google Checkout currently supports Visa, MasterCard, Discover, and American Express. Google Checkout provides a high level of security and privacy for online shopping. Please see our privacy policy for more information.

All orders shipped to Ohio are subject to the current Ohio sales tax.

 

Shipping & Handling

Buckeye Trailers, Inc. will make every attempt to ship all orders promptly, usually in 1 to 2 business days. Business days are Monday through Friday, excluding federal holidays. At this time, we only ship to addresses in the continental United States. Shipping and handling charges are estimated at the time of checkout. While the estimated rates are usually accurate, it may need to be adjusted after checkout. Buckeye Trailers, Inc. will attempt to contact you with new shipping charges.

Orders with multiple items may ship from multiple geographic locations. These items may arrive at different times depending on the ship location.

Order tracking information is usually given within 1 business day of an order's ship date. Depending on the shipping courier, tracking information may not be available immediately. Most items are shipped via UPS. Larger orders may ship via truck frieght.

 

Return / Replacement Policy

Subject to availability, exact exchanges will be made only on defective products. Claims must be made within 14 days of your receipt of an order.

Merchandise shipped in error will be allowed full credit upon return. Within 14 days of receipt of your order, you may contact us to arrange the return of merchandise. Returned merchandise that was shipped as ordered may be subject to a minimum 15% restocking charge depending on the condition of the returned goods. Merchandise must be returned exactly as received, including original packaging. Buckeye Trailers is not responsible for any costs of shipping and handling on returned items.  Any shipping and handling costs charged on your order will be deducted from your refund.

Return discretion: Buckeye Trailers reserves the right to deny any return. Some products may use a different set of return policies. When a different policy is in effect, you will be informed of those differences prior to purchase.

Buckeye Trailers is not liable for damages or loss of merchandise while in shipment. Purchaser is solely responsible for filing claims against the carrier for any loss or damage, upon receipt of the merchandise.

 

Warranty

This warranty is in lieu of all other warranties expressed or implied. Any warranty implied by law, including warranties of merchantability or fitness for a particular purpose, are hereby disclaimed and excluded from this contract. Seller hereby authorizes customer to enforce against a manufacturing third party of the merchandise, may have in respect to the merchandise or such claim. Seller hereby assigns to the customer all rights which seller, as purchaser, has against such suppliers for breach of warranty or other representation respecting the merchandise. Seller will not be liable for any incidental or consequential damages suffered by the customer from any reason whatsoever.